> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gatrevo.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing & plans

> Gatrevo plans, limits, and how billing works.

## Plans

|                         | Starter   | Growth    | Team      |
| ----------------------- | --------- | --------- | --------- |
| **Contacts per month**  | 50        | 500       | Unlimited |
| **Campaigns**           | 1 active  | Unlimited | Unlimited |
| **Knowledge base docs** | 10        | Unlimited | Unlimited |
| **Team members**        | Unlimited | Unlimited | Unlimited |
| **Priority support**    | —         | —         | ✓         |

## Free trial

New workspaces start on a 14-day Growth trial — no credit card required. You get full access to all Growth features. At the end of the trial, your workspace moves to the Starter plan unless you upgrade.

You'll receive a reminder email 4 days before your trial ends (day 10 of the trial).

## Upgrading

Go to **Settings → Billing** and click **Upgrade**. You'll be taken to the billing page to enter your card details. Upgrades take effect immediately.

## Contact limits

Each plan has a monthly contact limit — the number of contacts Gatrevo can enroll across all campaigns in a calendar month. The limit resets on the 1st of each month.

When you're approaching the limit (80%+), Gatrevo shows a warning in the dashboard and notifies you in Slack. When the limit is reached, campaigns pause with status `limit_reached`. Upgrading your plan immediately resumes them.

## Cancelling

Go to **Settings → Billing** → **Cancel plan**. Your workspace moves to the Starter plan at the end of your current billing period. Your data is not deleted.